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Kostenlose Lieferung ab 100 €
Lieferzeit: 2-4 Werktage

Der Versand erfolgt schnell und bequem mit DHL, DPD, GLS oder UPS zu Dir nach Hause.

We process and ship orders during our business hours. These are Monday to Friday from 11:00 a.m. to 7:00 p.m. and Saturdays from 11:00 a.m. to 5:00 p.m. (except on public holidays). Please note our different showroom opening times. The delivery time is approx. 2-4 working days (within Germany).

OUR SHIPPING COSTS AT A GLANCE

DELIVERIES WITHIN GERMANY

Standardversand

We deliver free of charge within Germany from a value of 100 € (only applies to non-reduced goods). Below this value of goods, we charge a flat rate of 4.95 EUR.

Shipping costs are per order and delivery address.

The shipping method depends on the type of product, weight and/or size.

DELIVERIES TO OTHER EUROPEAN COUNTRIES

We calculate the shipping costs to the following European countries as follows:

AUSTRIA

Shipping Method: Package
Flat rate shipping: €13.95
Delivery time: 3-6 working days

NETHERLANDS

Shipping Method: Package
Flat rate shipping: €12.95
Delivery time: 3-6 working days

BELGIEN

Shipping Method: Package
Flat rate shipping: €12.95
Delivery time: 3-6 working days

LUXEMBOURG

Shipping Method: Package
Flat rate shipping: €12.95
Delivery time: 3-6 working days

FRANCE

Shipping Method: Package
Flat rate shipping: €19.95
Delivery time: 3-6 working days

Packages and small furniture

Shipments are made with DPD, DHL, UPS, GLS or Hermes.

We process and ship orders during our business hours. These are from Monday to Friday from 11:00 a.m. to 7:00 p.m. and Saturdays from 11:00 a.m. to 6:00 p.m. (except on public holidays). The delivery time is approx. 2-4 working days (within Germany).

If your order cannot be delivered at once for technical reasons, we will also offer you a partial delivery. The shipping costs will then only be charged once. For environmental reasons, we prefer to ship the entire order.

You will receive a shipping email with a tracking link as soon as your order has left our warehouse. The tracking of the shipment should then usually be completed after approx. 24 hours a day.

Please note that some items (e.g. arc lamps) are shipped in multiple packages (tracking numbers). Although the parcels are handed over to the parcel service provider at the same time, in some cases it cannot be ruled out that they will be sent to Different days Be delivered.

Unfortunately, delivery to packing stations is not possible.

Freight forwarding

Large furniture or particularly heavy and bulky items Are delivered by us as standard by forwarding company to the curb. (Applies only to non-reduced goods) . In all other European countries we supply, we calculate the freight forwarding costs as follows:

The freight forwarding costs are calculated as follows:

Germany

Standard shipping method: shipping company to curb
Shipping costs: Free (only applies to non-reduced goods)

Premium shipping: shipping company incl. 2-man action
Shipping costs: € 99.00 (free of charge from € 5,000 value of goods)

Delivery time: 5-8 working days (plus. Delivery time per product details)

AUSTRIA

Shipping Method: Curbside Forwarding
Shipping costs Richmond Interiors Furniture: € 75.00
Sandwich Fee All Others Anbieter: 150.00 €
Delivery time: 5-8 working days (plus. Delivery time per product details)

NETHERLANDS

Shipping Method: Curbside Forwarding
Shipping costs Richmond Interiors Furniture: € 75.00
Sandwich Fee All Others Anbieter: 150.00 €
Delivery time: 5-8 working days (plus. Delivery time per product details)

BELGIEN

Shipping Method: Curbside Forwarding
Shipping costs Richmond Interiors Furniture: € 75.00
Sandwich Fee All Others Anbieter: 150.00 €
Delivery time: 5-8 working days (plus. Delivery time per product details)

LUXEMBOURG

Shipping Method: Curbside Forwarding
Shipping costs Richmond Interiors Furniture: € 75.00
Sandwich Fee All Others Anbieter: 150.00 €
Delivery time: 5-8 working days (plus. Delivery time per product details)

FRANCE

Shipping Method: Curbside Forwarding
Shipping costs Richmond Interiors Furniture: € 75.00
Sandwich Fee All Others Anbieter: 150.00 €
Delivery time: 5-8 working days (plus. Delivery time per product details)

Delivery

So that you can arrange your desired delivery date with the shipping company, they will contact you by phone. In order to enable delivery, please remember to provide a telephone number (preferably mobile number) that can be reached during the day in the purchase process / order.

Freight Forwarding Standard
Delivery takes place up to the so-called curb, i.e. The delivery takes place to the front of the house, but cannot be transported to the apartment. So if you are not able to transport the goods to the apartment on your own, please organize external help in advance.

Forwarding company incl. 2-man action
In Germany we offer forwarding delivery with a 2-man team for a small surcharge of € 99 To the desired destination at the delivery address within 7 - 12 working days from dispatch. Please select this in the shopping cart and enter your phone number for delivery in the checkout.

Please also note that delivery in both forwarding cases Monday to Friday between 9 a.m. and 4 p.m. Can take place.

Important information on the return of freight forwarding deliveries:

Freight forwarding goods that you would like to return will generally be picked up by a forwarding company and by prior appointment with you. Please contact a carrier of your choice directly (NOT Codeso Living) to clarify everything else. Freight forwarders will only pick up the goods in appropriate transport packaging . Therefore, please make sure to return the goods intact / in their original condition in the original packaging. So please do not dispose of the boxes until you have inspected the goods and want to keep them.

The immediate cost of a Return non-package shipment , So products we shipped by shipping company are to be carried by you. The costs for this are estimated at a maximum of about 120 € within Germany.