Klarna Payment Options
Shop now. Pay later. In 30 days. Or in 6, 12 or 24 installments. As you like. With Klarna.
Together with Klarna, we offer you a whole new shopping experience.
Flexible, secure, simple.
With Klarna, you can experience a new world of shopping. Simply choose one of Klarna's payment options at checkout and decide for yourself whether you want to pay for your purchase later or in installments. In short: shopping as it should be. Flexible, secure and simple.
Hire-purchase
Opt for Klarna installment purchase directly at checkout. So you can shop today and split your costs into fixed or flexible installments up to 24 months. With the Klarna app , you always have full control and overview of your payments.
Pay now
Pay directly with your card or bank account. No registration required. Fast, safe and easy.
invoice
Pay only what you really like: first receive your order and then decide what you want to keep. If you like an order, you can simply pay for it later in 30 days.
Here's how to shop with Klarna.
Add your favorite items to the cart and proceed to checkout.
Choose Klarna as your payment method to pay for your purchase as flexibly as you want.
Manage your orders and payments at any time in the Klarna app.
Shop better.
With the Klarna App you can view your orders at any time, process existing payments, manage returns and so much more. Don't have your phone handy? Then simply log in to your desktop via https://app.klarna.com/login . And if you have any questions, feel free to ask us at any time in the Klarna chat in the app.
Shop safely.
With Klarna, you're always on the safe side. With Klarna's Buyer Protection and the latest protection and security measures, your data is protected from unauthorized access at all times.
FAQ
Still need help? Check out here the full FAQ page. You can always reach us at https://www.klarna.com/at/kundenservice/ , or write to us in the Klarna chat at Klarna App . We are here for you 24/7.
I received an invoice that I have already paid. What should I do?
First of all, please check whether the invoice amount has been debited from your bank account and whether Klarna was the payee. If your payment hasn't been processed despite providing the correct information, log in to Klarna and select "Report a problem" to pause your invoice. If you have paid an invoice directly to the merchant, please contact the merchant and ask them for a refund. Then transfer the amount to Klarna again.
I haven't received my order. What happens to my invoice?
Of course, you don't have to pay the invoice until you receive your order. If the payment deadline is coming up soon and you still don't have any information about the status of the delivery, please contact the retailer. To do this, log in to Klarna and select "Report a problem" to pause your invoice until your order arrives.
The total amount on my invoice is incorrect. What should I do?
If the invoice amount does not match the amount of your order, you should not pay the invoice for the time being. Please contact the merchant directly to correct your invoice. While you're waiting for a new invoice from the merchant, log in to Klarna and select "Report a problem" to pause your invoice until it's corrected.
What should I do if I want to return goods?
First, follow the retailer's return instructions and don't forget to keep the tracking number of your return. Log in to Klarna and select "Report a return" so that your invoice will be paused until your return has arrived at the retailer. As soon as the merchant has registered your return, you will receive a customized invoice, which you can then pay - as always - via Klarna.
