Vision, mission and our values
We want to be your No. 1 concept store for glamorous living, lifestyle & interior!
How are we going to do that?
Well, our story started with the dream of creating the one place where we lovers of glam style are at home. Where it never gets boring. Where there are always cool and unique things to discover. Where we feel really comfortable.
Our basic principles have been derived from this, which determine our actions in our dealings with suppliers and customers. And for us, they are more than just sexy marketing wording.
1. Authenticity
or: We stay true to our style.
We don't want to be able to do everything. We don't want to offer everything. You won't find 10,000 products from Everything & Nothing here.
We offer you a world full of glam and style.
Our style is glamorous, modern-elegant, colorful, stylish and individual. Gold is our passion. We are everything - just not boring! And when we discover one of these unicorns on our voyages of discovery, we are as happy as snow queens... Which brings us to our next point:
2. quality
At Codeso Living, we believe that quality always prevails! That's why it's our top priority . We don't just want you to be happy - we want you to be really HAPPY! With your new favourite piece - and with us, of course. One of our favorite sayings is "small but mighty". We limit ourselves to selected and unique products with high quality. Therefore, 012751 everything we offer has been personally selected by us on site, touched and found to be perfect for us. Of course, this applies to the smaller, up-and-coming manufactories and family-run companies we work with, but also to the large, well-known brands. And, of course, for our own brand Codeso Living, for which we cooperate with the best in their field.
3. Fair prices
Discount, discount, let me tell you - is always slapped on top of it beforehand.
Especially in the furniture trade, this sales strategy is a very common practice - which we do not want under any circumstances. At Codeso Living, we firmly believe that quality and fair prices are not mutually exclusive. Therefore, our approach is that we refrain from blatant price promotions and discount battles, and offer you attractive and honest prices all year round.
How do we achieve this?
Well, the conventional furniture trade has a huge store in a good location, a very large & extensive assortment, for which it needs an equally large warehouse, and immense advertising costs for the discount battles with the numerous competitors. He also often works with middlemen. This means that it has high variable and fixed costs, which inevitably lead to high prices. Nevertheless, he has long delivery times for many pieces of furniture.
Our strategy is to incur the lowest possible costs - both in the areas of storage and purchase prices, as well as in terms of advertising. Firstly, we achieve this by only having space-saving items such as decoration and accessories in stock - and the furniture is almost exclusively manufactured individually for the customer. Secondly, we dedicate ourselves extensively to product scouting in order to buy directly from the manufacturer. And thirdly, by combining online and offline, we gain trust in ourselves and our products: on the one hand with storytelling and personality via social media, and on the other hand with our showroom in Düsseldorf, where you can experience a fine selection of our products live and in colour. But above all, in which we can take you digitally into our world, so that you feel absolutely safe in our online shop with our entire product selection.
4. Sustainability
We also want to make our contribution to the topic of sustainability, and have defined the following two types of sustainability for ourselves:
1. Umweltschonende Nachhaltigkeit - Eco-friendly
- All furniture from our own collection, as well as many of our decorative items, are made in Europe - this ensures much shorter transport routes. And it reduces the burden on the environment.
- Unfortunately, packaging materials cannot be avoided - but we take responsibility for avoidance, reuse and recycling. For this purpose, we are registered in the Packaging Register and pay our contribution.
- We ship our parcels almost exclusively with DPD - did you know that DPD has been achieving climate-neutral parcel transport since 2012? You can find out more about this here.
- Last but not least, the high quality of our products, which we attach great importance to, ensures a long service life - and thus less waste.
2. Social Sustainability - Socially responsible
- Fair treatment of employees is extremely important to us. This includes working conditions and fair pay. We also attach great importance to this for products imported from Asia - because imported and fair are fortunately not mutually exclusive.
5. Outstanding customer service
Only those who burn themselves can ignite the fire in others.
We believe that e-commerce should combine the convenience of online shopping with the soul of retail. It should and may be personal and approachable. We want to create a codeso world with a unique customer experience – "the best of both worlds", so to speak!
We want you to feel safe and comfortable with us, to receive honest advice without (buying) pressure and to feel connected to us. At CODESO LIVING, we see ourselves as consulting friends who offer you the greatest possible inspiration and the most amazing designs – and all this together with a first-class service.
Whether it's a heartfelt, handwritten card or special customer requests - we live customer service every day! Because we love what we do and our top goal and motivation is always to make you happy and satisfied in the long term!